E-Survey Frequently Asked Questions
- What are the supported browsers for E-Survey?
- What software is required to complete survey returns in E-Survey?
- How can I login to E-Survey with Corppass?
- Where can I get help if I cannot login to E-Survey via Corppass?
- How can I be assigned to DOS E-Survey in Corppass?
- How can I check if I have been assigned to DOS E-Survey in Corppass?
- Where can I find Corppass FAQ?
- What should I do if I need help in submitting surveys in E-Survey?
- What should I do if I cannot open the online survey form?
- Where can I get help if I have difficulty using the E-Survey?
Q: What are the supported browsers for E-Survey?
The following browsers are supported for E-Survey:
- Internet Explorer version 11.x and above
- Google Chrome (version 75 and above)
- Mozilla Firefox (version 68 and above)
Please refer to the System Requirements & Settings for the list of supported internet browsers for E-Survey.
Q: What software is required to complete survey returns in E-Survey?
E-Survey form is available in PDF. Adobe Reader is required to fill up survey forms in PDF. Please refer to the System Requirements & Settings for the recommended version of Adobe Reader.
Q: How can I login to E-Survey with Corppass?
You can login to E-Survey with Corppass if your company is registered with Corppass and you are authorized by your company in Corppass for the E-Survey submission to Department of Statistics (DOS).
You should have the following information to login to E-Survey via Corppass:
- Your Organization's UEN / Entity ID
- Your Corppass ID
- Your Corppass password
You can visit Corppass homepage for more information on Corppass.
Q: Where can I get help if I cannot login to E-Survey via Corppass?
If you need help on Corppass, please call Corppass helpline at 63353530 during office hours or email them at support@corppass.gov.sg.
You can visit Corppass homepage for more information on Corppass.
Q: How can I be assigned to DOS E-Survey in Corppass?
Your firm's Corppass Administrator shall go to "e-Services Access" at Corppass, click "Select Entity's e-Services" and select "DOS E-Survey",then go to "Assign selected e-Services" to assign you to "DOS E-Survey".
You can visit Corppass homepage for more information on Corppass.
Q: How can I check if I have been assigned to DOS E-Survey in Corppass?
You can login to Corppass and view the e-services assigned to you. If the DOS E-Survey service is not assigned to you, you can approach your firm's Corppass Administrator.
You can visit Corppass homepage for more information on Corppass.
Q: Where can I find Corppass FAQ?
Please refer to the Corppass FAQ here.
Q: What should I do if I need help in submitting surveys in E-Survey?
For enquiries on E-Survey service, you could refer to the detailed instructions detailed instructions on the E-Survey service and the E-Survey system requirements and settings. You can write to us via Secured Messages in E-Survey service or contact the DOS officers-in-charge as indicated on the survey forms.
Q: Where can I get help if I have difficulty using the E-Survey?
You could refer to the detailed instructions on the E-Survey service and the E-Survey system requirements and settings. If you need assistance in using the E-Survey, please contact the DOS officers-in-charge as indicated on the questionnaire/letter.