E-Survey Guide

• How do I login to E-Survey using Corppass?
• How do I submit the survey return online in E-Survey?
• How do I submit the survey return by uploading completed form in PDF?
• How do I know if my E-Survey submission is successful?
• How do I send a survey enquiry via Secured Messages?
• How do I view the reply to my survey enquiry via Secured Messages?
• How do I apply for survey extension in E-Survey?
• How do I view the transaction history in E-Survey?

Q: How do I login to E-Survey using Corppass?

Corppass is a single corporate digital identity for businesses and other entities (e.g. non-profit organisations and associations) to transact online with Government agencies.

You should have been authorised by your organisation in Corppass to submit E-Survey returns to the Department of Statistics (DOS). You should have the following information to login to E-Survey:

• Your organization's UEN / Entity ID
• Your Corppass ID
• Your Corppass password

After the login, the system will display the business surveys and survey reference periods that your organisation is required to participate in using E-Survey. Select a survey and reference period to proceed.



After logging in, the system will show the Survey Name and the specific UEN.
Click on the "Start Survey" of the respective surveys to proceed.

Q: How do I submit the survey return online in E-Survey?

After you have started the survey, the available submission mode options will be displayed depending on the survey. You can choose to:

• complete the survey form online;
• download an Excel template to complete it offline and upload the completed form later; or
• download the form in PDF to complete it offline and upload the completed form later.

If you wish to submit the survey online, click on "Proceed to Survey" under "Enter Data Online". And the follow the screens to continue to complete the survey.

If you wish to complete it offline, click on the "Download Template" of "Import Excel Data". Once completed, you will have to use this screen again to upload the completed Excel form to submit the survey.



Certain surveys require Adobe Reader, the above screen will appear to download the PDF form. Click on "Download PDF" to retrieve the survey form. Once completed, you will have to use this screen to upload the completed PDF Form to submit the survey.



Some online submission surveys have popup windows, and require you you open the popup that was generated or disabling the popup blocker on your browser. You can read about how to disable your popup blocker here.

Q: How do I submit the survey return by uploading completed form in PDF?

After you have selected the survey form, the available submission mode options will be displayed. You can choose to:

• complete the survey form online; or
• download the form in PDF to complete it off-line and upload the completed form later.

To download the form in PDF format for offline completion, click on the "Download PDF" link at Step 1 of Start Survey screen. You will be prompted to save a PDF copy of the form on your local computer.

Open the downloaded form in Acrobat Reader to key in the information. Click on "Save" or "Save As..to PDF" in the Adobe Reader menu to save the filled form in your computer. Please do not use "Print to PDF" or save the form in other formats. This can change the properties of form and cause it to be incompatible for uploading.

There are validation checks in the downloaded form to assist you in filling up the form off-line. Please click on "Validate Form" available at the end of the questionnaire to perform the validation checks.

You can submit the completed PDF form in E-Survey after completing the validation checks. Login to E-Survey and select the survey, reference period and survey form. Next, select "Upload Completed Form" under the "Download-Upload (PDF)" submission mode.

 

Click on "Browse" to select and upload the completed PDF survey form. Please ensure that the correct form is uploaded for the specific survey, reference period, form ID and your organisation. The submission will be successful only when the correct form is uploaded and it has passed all validation checks.

Q: How do I know if my E-Survey submission is successful?

There will be an acknowledgement statement as shown below for every successful submission. Please print the statement for future reference.

If you wish to make further changes to the information submitted, please contact the officer-in-charge as indicated in the questionnaire.

Q: How do I send a survey enquiry via Secured Messages?

You can send a survey enquiry and receive the reply via Secured Message in E-Survey.

If you wish to send a survey enquiry, click on "Secured Messages" menu in E-Survey. Click on "New Message" to write a new message and you can attach up to 5 documents in a message.

Click on "Save" to save a draft and the saved draft can be found in "Draft" folder.

Click on "Send" to send the message and the sent messages can be found in "Sent" folder.

Q: How do I view the reply to my survey enquiry via Secured Messages?

You can send a survey enquiry and receive the reply via Secured Messages in E-Survey.

Click on "Secured Messages" menu in E-Survey. Select "Inbox" folder and click on the message you wish to reply.

Click on the "Reply" button to reply to this message.

Q: How do I apply for survey extension in E-Survey?

The survey extension function is available in E-Survey upon successful login.

If you wish to apply for survey extension, click on "Survey Due Date(s) & Extension" at the bottom of the E-Survey homepage.

The system will display the current survey due date(s) for the outstanding survey(s) and eligibility for on-line extension. If you have logged into E-Survey using Corppass, the system will display the surveys and reference periods available in E-Survey for your organisation.

If eligibility is "Yes", the revised due date after extension will be displayed. Key in your contact information, select the survey(s) that require extension and click on "Submit".

If eligibility is "No", the system will show the status that you are unable to extend this survey.

Q: How do I view the transaction history in E-Survey?

Click on the "Transaction History" tab at the top left hand side of the E-Survey website to view the transactions history of your organisation in the E-Survey.

If you have logged into E-Survey using Corppass, the system will display the surveys and reference periods available in E-Survey for your organisation. You can view transaction history for all these surveys and reference periods.

The system records E-Survey transactions, namely, successful login, uploading of attachment (supporting document) and successful submission.  Other types of E-Survey transactions such as unsuccessful submission, downloading of blank form, saving the updates without submission and logout are not recorded in the system.